Terms of Service

Launch draft · August 8, 2026

These launch-draft terms govern controlled beta use of HumidorLocker and should receive attorney review before broad public release.

The service

HumidorLocker is private humidor management software for cigar retailers, lounges, and private clubs. It helps business customers manage humidor locker assignments, members, plans, renewals, payment-reference records, waitlists, staff access, and reports. It is not a point of sale, accounting system, or legal compliance service. HumidorLocker does not sell tobacco, act as the retailer, or process the retailer’s customers’ tobacco purchases.

Customer responsibilities

Customers are responsible for account access, the accuracy and lawful collection of uploaded member information, their membership agreements, and maintaining exports appropriate to their operations.

Business billing

The current rate is a $10 monthly subscription plus $1 per managed locker per month. There is no free trial. A managed locker is a physical locker configured under an active HumidorLocker location, regardless of assignment or operational status. Final invoices and cancellation timing are shown through the hosted billing portal.

Member payments

HumidorLocker’s Stripe billing pays only for the business customer’s software access. HumidorLocker does not currently receive or settle lounge-member dues, locker rent, or retail purchases, does not act as merchant of record for those payments, and does not store member card numbers. Staff may record payment-reference information after a payment is handled through the lounge’s own payment method.

Beta availability

The beta may change and may occasionally be unavailable. We will use reasonable efforts to protect customer data and restore service, but this draft does not promise uninterrupted availability or a specific service level.

Cancellation and data

Owners may cancel through the billing portal. Cancellation does not immediately delete operational data. Customers may export their data and contact support@humidorlocker.com regarding deletion. Applicable billing, security, backup, and legal retention may delay final deletion.

Acceptable use

Customers may not misuse the service, attempt cross-tenant access, interfere with security, upload unlawful information, or use the service in violation of applicable law.

Contact

Questions may be sent to support@humidorlocker.com.